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Internet Marketing in India is becoming more and more a Must for all kind of companies. For that reason IBB International organized the India National Summit Internet Marketing last 23rd and 24th of November 2009 in Mumbai.

Some photos

IMG 0560 150x150 Internet Marketing India: Short review of the conference

Some quotes of participants:

” Good insight on Digital Marketing, Good Speakers with authority”

—-Pawan Chandra, TUI India

Interesting Speakers, relevant subject.—-M. Mascerenhas, Conde Nast India

On our question:

‘What did you like most about the conference?’

Good Speakers.—-Piyush Bhargav, Quikr India Pvt Ltd

Very Informative—-Shashank Malviya, MtNL

IMG 05591 150x150 Internet Marketing India: Short review of the conference

First Impression & Impatience of (Social Media) Users

The first impression of any visitor, regardless of how they arrive at your site, will be heavily influenced by the appearance of the site. Generally, opinions are formed in a matter of seconds, so creating a positive impression is critical.  It is just as in the real world.

While most of your website’s visitors will have a very short attention span, social media users are quick to leave a website that doesn’t impress them right away. That is maybe not exactly the same as in the real world J

Obviously, when it comes to social media, first impressions can help you or hurt you. Try to evaluate your site from the perspective of a first-time visitor that is arriving from social media.

I now speak about Social Media, but of course EVERY website has to deal with ‘ the first impression’ challenge…

As you probably know pictures and images can often help with creating first impressions. The pictures should though be in line with the (corporate) image you have or would like to have..

What does that mean ‘ in line’ with your marketing communication strategy? Shortly saying it just means that you know what your potential client or target group need, want and like.  Because you can transform yourself (and your colleagues) into the desires of your market, you can choose the picture or image THEY like. Maybe you hate it….too bad J

Besides pictures…choose the font and color which gives a certain style which THEY like.

For example: for our Internet Summit & Awards which we are organizing at the moment and which is mainly focused on the Asian market (off- and online market) we chose the color red.

Asian (business) people love Red and so do I by the way, but yes I am Asian..,

The intra-national communication challenge I read recently in the article of Akanksha which discusses culture and social media with Knowledge@SMU, was very interesting.

For that reason I hereby would like to share a part of that article by topping the three most interesting and distinctive cultures (in my opinion) of Asia in the blogging matter:

In Japan, the culture is one where people are usually avoiding attention and interacting with strangers. Not surprisingly then the fact that anonymity on blogs is often preferred.

Compared to any other country, Japan’s blog readers are also less likely to take part in any activity after reading a blog. 18% of people interviewed in Japan said they took some sort of action as a result of reading a blog, similar to South Korea (19%) but significantly less than respondents in UK (28%), France (27%) and the US (28%).

Trackbacks are more popular than comments on blogs as this allows a traceable comment system where negative remarks need not be posted directly.

In Hong Kong, there are three primary communities. The expatriates, who favor English, the local Chinese whose first language is Cantonese and the increasing numbers of mainland Chinese immigrants who use Mandarin.

These differences are important to businesses as based on their target audience; their medium of advertisement has to change. Also, HK has a culture of shopping and thus there is a reluctance to shop online…as shopping is a ‘social activity’. Another thing note is that Hong-Kongers tend to visit chat sites more and haven’t really created much localized content like Korea or even china for that matter…Perhaps again since they have the culture of ‘following the us/uk’.

The third example I read and want to share to you is the one of China, a collectivist society which has a unique culture of being private. Traditionally speaking, the Chinese lead very personal lives hence the blogosphere is used for personal reasons as opposed to corporate use. Also power distance in China is quite high and businesses in China often follow a top-down hierarchical structure known for following long-established practices and thus they don’t really encourage activities such as employee blogging…however the traditional means of communication have been changing. Social media is gaining momentum in China as people are able to communicate their personal views to the rest of the world, which is something very new for such a close knit and suppressed culture.

These three are just some examples of the culture difference. Later on the coming months I will be interviewing speakers from the Internet Asia Summit & Awards 2009 and we will definitely come back to recognizing, handling and communication with the Asian culture on the Web 2.0.